With web check-in, guests can enter their details before arrival. If they have not done so, reception staff can use document scanning to speed up data entry.
Available tools
Integrated guest web check-in
Document scanning by reception staff
Alloggiati Web file preparation and export
Guest record submission to Alloggiati Web via web-service
Privacy consent management and archiving using a signature pad
Guest feedback through access codes and QR codes on documents
Accounts and administration
03 / Accounts and administration
Bring charges, payments and documents together.
Organise financial movements and prepare documents without scattering information.
Available tools
Cashbook for income and expenses, filters and reports
Item, service and charge management
Automatic tourist tax calculation and charging
Account, invoice and receipt issuance
Consolidated agency invoicing
Customisable print templates with logos, multiple languages and currencies
XML generation for B2B, B2C and PA electronic invoices
Outgoing invoices: submission via your own PEC
Incoming invoices: XML documents and messages via your own PEC
Electronic receipts on compatible RT devices: Epson FP series and Axon
Statistics and insights
04 / Statistics and insights
Turn management data into an overview.
Explore performance by room, origin and channel.
Available tools
Booking, occupancy and revenue statistics
Occupancy by room type, IMO, ADR and RevPAR
Guest statistics by nationality and province of origin
Revenue by agency/OTA and item or service
Team and properties
05 / Team and properties
Coordinate your people across properties.
Organise multiple properties in one system and move between them while keeping a management overview.
Available tools
Multiuser access with customisable rules and permissions
Multi-property management
Housekeeping module for room cleaning
Access and continuity
06 / Access and continuity
Your workspace, through your browser.
Access information away from reception without installing the software on every device.
Available tools
Web access from computers, tablets and phones with Internet
No software installation on devices
No software updates for the property to perform
User accounts and permissions adapted to your team
EXPORT / REPORTS
Printouts and exports
Open each category to browse the formats and connections described by Cloud Hotel.
The channel manager is a separate service. Ask Cloud Hotel about the configuration suitable for your integrations, fiscal devices and regional systems.
Printouts+
Daily arrivals, departures and in-house guests printout
Daily housekeeping sheet printout
Daily restaurant sheet printout
Daily accounting close printout
Print the planning calendar as PDF
Istat file exports+
File export for Tower/Turismo4/Istrice (Abruzzo ‘Sitra’, Marche ‘Istrice’, Sardegna ‘Sired’, and the provinces of Pistoia, Prato and Firenze)
File export for Turismo5 (Emilia Romagna, Lombardia, Basilicata, Piemonte)
File export for HotelManager (Campania, now replaced by Rilevatore Turistico)
File export for VIT in the Valle d’Aosta region
File export for SPOT in the Puglia region
File export for RIMOVCLI in the Liguria region
File export for RADAR in the Lazio region
File export for Turistico (STU) in the province of Trento
File export for Turistico (MTWEB) in the Veneto region
File export for Rilevatore Turistico in the Campania region
File export for Turismatica – Tolm (online tourism movement reporting) in the Umbria region
Data transmission to Ricestat/Unicom (used in Pisa, Arezzo, Grosseto, Livorno, Lucca, Massa Carrara and Siena provinces, and all municipalities and metropolitan cities using Unicom)
Data transmission to the Tourism Observatory of the Sicilia region
Istat C59/G and C59/M Excel file export
NewData transmission to ASTAT – Bolzano
Tourist tax file exports+
File export for Pegaso St@y Tourist
File export for Hyksos StayTour
File export for TouristTax
Tourist tax report broken down by accommodation unit/apartment